How to Make a Complaint

Last updated: October 2026

Every homeowner who contacts Mentalstats Garage Doors deserves a fair and honest experience. If yours fell short, please tell us. This page explains how to raise a complaint and what happens afterward. It is a general template, not legal advice.

What You Can Tell Us About

You are welcome to contact us about:

• How Mentalstats Garage Doors handled your call or message
• How we treated your personal information
• Anything on the site that looks unclear or wrong
• How a provider we connected you with behaved

If the Issue Is With a Provider

Providers in our network are independent businesses. Each one handles its own quotes, prices, workmanship and customer service. If you are unhappy with work on your garage door, start by contacting the provider directly and keep written notes.

Please tell us too. Feedback helps us keep the network honest, and providers who repeatedly fall short may be removed. Mentalstats Garage Doors cannot settle contract disputes, issue refunds for a provider's work or decide matters on a provider's behalf.

Sending Your Complaint

Email contact@mentalstats.property and include:

• Your name and contact details
• The date you reached out to us or the provider
• The phone number or form you used, if you know it
• The provider's name, if you have it
• What happened, and what result you would like

Our Next Steps

We will confirm by email that we received your complaint, usually within a few business days. Then we will review it, which may include contacting the provider. After that, we will send you what we found and any action we are taking.

If You Are Still Unhappy

If our answer does not satisfy you, reply and ask for another review. You may also contact your state's consumer protection agency or attorney general, or the Better Business Bureau. If the provider is licensed, your state licensing board may be able to help as well.

Contact

Email: contact@mentalstats.property